MyEduLink | Help Center

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Getting Started

How the platform works

A quick tour of what you can do as a student, tutor, parent, or academy.

Create an account

Register as a student, tutor, parent, or academy.

Sign in to your account

Log in with your email and password or a Google/Microsoft account.

Verify your email

Confirm your email address so you can receive notifications and use every feature.

Reset a forgotten password

Get back into your account if you've forgotten your password.

Your home base after signing in — a summary of your activity and things that need attention.

Account & Profile

Edit your profile

Update your name, photo, and role-specific details.

Manage notification settings

Choose which notifications you receive and how.

Delete your account

Permanently close your account and remove your personal data.

Courses

Browse and search for courses

Find courses and tutors by keyword or category.

Enrol in a course or lecture

Join a course or a single lecture, including paid ones.

Create a course

Tutors and academies can create a course to hold their lectures.

Manage My Courses

See the courses you've created or enrolled in, all in one place.

Save favourites

Bookmark courses and lectures to find them again quickly.

Follow tutors you like to keep up with their new courses and lectures.

Tutors build course exams and assign them to students; students take them and get graded.

A per-course library of reusable questions a tutor can import into any exam or homework.

Lectures

Open a lecture's content — video, document, or live session.

Create or edit a lecture

Add a lecture to your course as a video, document, or live session.

Run and join live sessions

Host or attend a scheduled live class inside the platform.

Approve join requests

Tutors: accept or decline students (and co-tutors) who ask to join a lecture.

Tutors set homework on a lecture; every approved student submits and gets graded.

Reviews and ratings

Leave a rating and review after taking a lecture.

Track your progress

See how far you've got through a lecture or course.

Tutors issue course certificates to eligible students, who can view and share them.

Students (Tutors)

See everyone enrolled across your lectures in one list.

Send an invoice to a student

Bill a student for a lecture and collect payment through PayPal.

Manage invoices and subscriptions

Review invoices and subscription payments by student or by lecture, and see who still owes.

Payments & Billing

Tutor & academy subscriptions

Keep your tutor or academy account active with a subscription.

Checkout and payment

How paying works, and how to finish an interrupted payment.

Students and parents: settle an invoice a tutor sent you.

Your Billing page

See income, expenses, invoices, and your full transaction history.

Refunds and cancellations

How to cancel an enrolment or subscription, and what to do if you need a refund.

Connect a PayPal account

Link a PayPal business account so you can receive student payments.

Apply a promo code to get a discount at checkout.

For Parents

Link to your child's account

Connect a parent account to a student so you can follow their learning.

Review your linked child's courses, progress, and activity.

For Academies

Manage your academy's tutors

Add and manage the tutors who teach under your academy.

Academy reports

See combined activity and payments across your academy.

Messaging & Notifications

Send and read messages with other users.

Stay on top of enrolments, payments, schedule changes, and more.

Trust & Safety

Identity verification

Tutors and academies verify their identity to build trust and unlock full access.

Report a user or content

Tell us about a user, message, or piece of content that breaks the rules.

Safety for younger learners

How we help keep younger students safe, and what parents can do.

Privacy and your data

What we collect, how we use it, and the rights you have.

Terms of Service

The rules for using the platform.

Still need help?

Can't find what you're looking for? Our team is happy to help.

Contact support